Customer Service Representative / Inside Sales Rep
Job Description
Elevate Your Career with Brennan Heating & Air Conditioning as a Customer Service / Inside Sales Representative!
Are you ready to take your career to the next level in the thriving HVAC industry? Brennan Heating & Air Conditioning is on the lookout for a motivated and enthusiastic Customer Service / Inside Sales Representative to join our exceptional team. In this vital role, you will not only represent our brand but also play a crucial part in enhancing the customer experience for our HVAC clients. With a commitment to delivering unparalleled service and tailored solutions, you will help us maintain our reputation as a trusted leader in the industry. If you thrive in a fast-paced environment and are passionate about customer satisfaction and inside sales, we want to hear from you!
Job Title: Customer Service / Inside Sales Representative
Location: Tukwila, WA
Shift: Monday - Friday, 8:00 AM to 5:00 PM
Pay: $20 - $25/hr (DOE) + Commission
Benefits: Enjoy comprehensive benefits including medical, dental, and vision insurance fully covered by the employer, a 401K plan with up to a 4% employer match, as well as paid holidays, vacation, and sick leave.
Job Type: Full-time
Position Overview: Brennan Heating & Air Conditioning is actively seeking a dedicated Customer Service / Inside Sales Representative to join our dynamic team. In this pivotal role, you will be the face of our company, delivering exceptional customer service to our HVAC clients, addressing their needs, resolving grievances, and recommending tailored solutions. Your expertise will also play a crucial role in generating maintenance service sales for our service department.
Key Responsibilities:
- Provide outstanding customer service to HVAC clients, ensuring their inquiries and concerns are addressed promptly and effectively.
- Utilize your inside sales skills to promote and sell our HVAC maintenance services.
- Build and maintain strong relationships with customers, fostering trust and satisfaction.
- Collaborate with team members to enhance service delivery and customer experience.
- Maintain accurate records of customer interactions and transactions.
#SEER
Job Requirements
Qualifications:
- Minimum of 2 years of experience in HVAC sales or a related field is essential.
- Proficiency in Microsoft Office Suite is required.
- Previous customer service experience is preferred, with a strong focus on HVAC-related services.
- Excellent written and verbal communication skills, including active listening abilities.
- A high school diploma or equivalent is required.
Additional Information
Why Choose Brennan Heating & Air Conditioning? Since our inception in 1987, Brennan Heating & Air Conditioning has proudly served tens of thousands of satisfied customers throughout the Puget Sound region. Our mission is to enhance home energy efficiency while helping our customers save money. We offer a wide range of HVAC products, including furnaces, air conditioners, heat pumps, hydronic heating systems, indoor air quality products, gas water heaters, tankless water heaters, and much more.
Join Us Today! If you are passionate about providing top-notch customer service in the HVAC industry and have a knack for inside sales, we want to hear from you! Brennan Heating & Air Conditioning is an Equal Opportunity Employer, and we welcome applications from all qualified candidates regardless of race, color, religion, sex, or national origin.
Apply Now and Take the Next Step in Your HVAC Career!