Customer Service Representative
6414 204th Street SW , Lynnwood, WA 98036 Lynnwood, WA 98036 US
Job Description
At Brennan Heating & Air Conditioning, we're not just filling a position — we're investing in a person who thrives on problem-solving, customer care, and making a real difference every single day. If you're passionate about people and driven by excellence, your next career opportunity starts here.
Job Title: Customer Service Representative
Location: Lynnwood, WA
Shift: Monday - Friday, 8:30 AM to 5:00 PM
Pay: $20 - $30/hr (DOE)
Benefits: Enjoy comprehensive benefits including medical, dental, and vision insurance fully covered by the employer, a 401K plan with up to a 4% employer match, as well as paid holidays, vacation, and sick leave.
Job Type: Full-time
Position Overview:
As a Customer Service Representative, you will be the first line of support and communication for our valued customers. You'll handle inquiries, process orders, provide service updates, and ensure that each customer interaction reflects the highest standards of care. In this dynamic role, you will communicate via phone, email, and chat, manage service tickets, process returns, and collaborate across departments to ensure customer satisfaction. Your contributions will directly influence customer loyalty and company success.
#HVAC
Job Requirements
Qualifications:
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High School Diploma or equivalent required.
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1+ year of customer service experience strongly preferred.
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Proficient with Microsoft Office Suite.
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Outstanding verbal and written communication skills.
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Service-oriented mindset with strong active listening skills.
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Ability to multitask in a fast-paced, team-focused environment.
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Capable of handling sensitive concerns with empathy and efficiency.
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Able to sit for extended periods and occasionally lift up to 15 lbs.
If you’re committed to delivering top-tier service and want to join a team that values your contributions, we want to hear from you!
Additional Information
Why Choose Brennan Heating & Air Conditioning?
We believe that great service starts with great people. As part of our team, you’ll be empowered to build customer relationships that last, contribute to a growing organization, and advance your own career goals in a supportive, dynamic environment.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
