HVAC In-Store Appointment Setter
Job Description
Join Our Team as an In-Store Appointment Setter – Make Every Interaction Count!
Are you a people-person who thrives in a fast-paced, customer-facing environment? Do you love the idea of being the friendly face of a trusted local brand while working flexible part-time hours? If you're ready to bring energy and authenticity to every conversation — this is your chance to shine!
Position: HVAC In-Store Appointment Setter
Location: Oregon City, OR
Schedule: Part-Time; Thursday - Sunday; 20-30 hours per week
Pay Range: $19 - $22 /hour (DOE)
Benefits: Sick Leave
Position Summary:
As an In-Store Appointment Setter, you'll represent Columbia NW Heating & Air, a company that has proudly served the Portland Metro area for over 30 years. Working within America’s #1 home improvement store in the Oregon City and Clackamas area, you’ll engage directly with customers to raise brand awareness, explain services, and schedule appointments with our expert technicians. This is a people-centered, purpose-driven role where your interpersonal skills and enthusiasm make a real impact.
Key Responsibilities:
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Be the Face of the Brand: Engage shoppers with warmth and professionalism, embodying the quality and reliability of Columbia NW.
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Set Appointments with Confidence: Use our intuitive app to schedule in-home consultations — no selling required, just friendly and informative interactions!
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Educate & Inform: Share pamphlets and flyers to help customers understand the benefits of our HVAC products and services.
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Master the Product Line: Learn the ins and outs of our offerings so you can respond to questions with ease and clarity.
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Gather Customer Insights: Collect valuable feedback and pass it along to our internal teams to improve service and engagement.
#SEER
Job Requirements
Qualifications:
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Strong communication and people skills - you're comfortable striking up conversations and engaging diverse audiences.
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Willingness to stand for 2+ hours during your shift.
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Reliable transportation to get to and from work sites.
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Experience in customer service, sales, or marketing is a big plus!
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Familiarity with social media and digital platforms is a bonus.
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Must be available to work Thursdays - Sundays, with a consistent schedule of 20 - 30 hours/week.
Why Join Columbia NW?
You'll be part of a tight-knit, mission-driven team that values your contribution. This is more than just a job - it's an opportunity to build your skills, connect with people, and be a vital part of a company that truly cares about its community.
Ready to Make an Impact?
If you're outgoing, motivated, and ready to help customers discover top-notch home comfort solutions, we want to hear from you! Apply today and start building a rewarding career with Columbia NW Heating & Air.
Additional Information
For 30 years, Columbia NW Heating & Air Conditioning has been dedicated to providing exceptional heating and cooling solutions. As a Trane Comfort Specialist and Mitsubishi Electric Diamond HVAC Contractor, we cater to both residential and commercial services. Our team is dedicated to upholding high standards for our employees, vendors, and products. We have taken pride in serving Beaverton, Columbia City, Cornelius, Forest Grove, Hillsboro, Portland, Scappoose, St. Helens, Tigard, and Warren areas since 1989.
Columbia NW Heating & Air Conditioning is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, or national origin.
