Customer Service Representative
7221 E Nora Avenue , Spokane Valley, WA 99212 Spokane Valley, WA 99212 US
Job Description
The Barton Boys Heating & Air Conditioning, the region's only Factory Authorized Bryant Dealer, is immediately hiring an a Customer Service Representative.
Job Title: Customer Service Representative
Location: Spokane Valley, WA
Shift: Monday - Friday, 8:00 AM to 5:00 PM
Pay: $18 - $20 /hr (DOE)
Benefits: Medical, dental, and vision insurance - 100% paid by the employer. 401K with up to 4% employer match. Paid holidays, vacation, and sick leave.
Job Type: Full-time
Customer Service Representative Position Summary:
The Customer Service Representative acts as the first point of contact for all office guests and is responsible for the administrative tasks associated with daily business operations. Essential Job Functions: Greet clients, visitors, and guests. Determine the purpose of each person’s visit and escort them to the appropriate person or location. Answer, screen, and direct phone calls to staff. Take messages and schedule appointments as needed. Receive mail, documents, packages, and courier delivers and distribute them accordingly. Perform general administrative and clerical duties such as filing, recordkeeping, copying, and upkeep of front lobby and reception desk. Data entry projects.
#HVAC
Job Requirements
Customer Service Representative Required Knowledge, Skills, and Experience:
- Must have experience with Microsoft Office Suite
- Previous customer service experience is preferred.
- Strong written and verbal communication skills.
- Excellent communication skills, including active listening.
- Willingness to learn Service Titan Business Management Software.
- High school diploma and/or equivalent required.
Additional Information
For over 30 years, our company’s philosophy has been to be extraordinary in every aspect of our job by providing the most complete HVAC customer service experience. Over the many years, our staff has worked hard to establish The Barton Boys as one of the most trusted HVAC heating contractors in Spokane simply by taking an honest and dependable approach.
The Barton Boys HVAC is the region’s only Factory Authorized Bryant Dealer, meaning we meet a higher standard of excellence set forth by Bryant Heating and Cooling HVAC Systems. Our installers are licensed professionals, with over half of our staff achieving the N.A.T.E. Certification of industry excellence. Our HVAC Service Technicians and HVAC Installers provide superior service in the Spokane Valley, Coeur D’ Alene, Hayden, Post Falls, Rathdrum, Liberty Lake, Green Acres, Huetter, Dishman, East Central, and surrounding areas.
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The Barton Boys Heating and Air Conditioning is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, or national origin.
